Review of the Trauma Risk Management and Response Services of First Responder Agencies

The project

Provide an overview of what is considered best practice in trauma risk management and support services and then review first responder agencies across Western Australia. Provide individualised reports and recommendations for each agency.

Our Approach

Conduct a literature review of trauma risk management and review process from similar agencies in other states. Develop a best practice framework and use this to review the information collected from interviewing each agency and reviewing relevant policies and procedures. Provide a comprehensive report on all four agencies to the MHC and then an individual report for each agency.

Outcome

Each agency received a personalised report and we facilitated relationships across agencies that enabled information sharing and collaboration.

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